Returns & Exchanges
At The Monastery Store, we want your home to be a place of peace; if you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Items must be in their original condition and packaging to ensure a seamless transition back into our collection.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our artisans inspect the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing